Personnel Behaviour Management

Contents

Unit 1

  1. Introduction
  2. Motivation
  3. LEARNING OUTCOMES
  4. Introduction
  5. The meaning of  motivation
  6. Types  of motivation
  7. Intrinsic motivation
  8. Extrinsic motivation
  9. Motivation theory
  10. Instrumentality theory
  11. Content theory
  12. Maslow’s hierarchy of needs
  13. McClelland’s achievement motivation
  14. Herzberg’s two-factor model
  15. Self-determination theory
  16. Comment on content theories
  17. Process theory
  18. Reinforcement theory
  19. Expectancy theory
  20. Goal theory
  21. Equity theory
  22. Social learning theory
  23. Cognitive evaluation theory
  24. Purposeful work behaviour
  25. Comment on process theories
  26. Summary of motivation theories
  27. Conclusions on motivation theory
  28. Motivation and job  satisfaction
  29. The factors that affect job satisfaction
  30. Job satisfaction and performance
  31. Motivation and money
  32. Motivation strategies
  33. Questions

Unit 2

  1. Commitment
  2. LEARNING OUTCOMES
  3. Introduction
  4. The meaning of organizational  commitment
  5. The importance of  commitment
  6. Commitment  and engagement
  7. Critical evaluation of the concept of  commitment
  8. The imprecise nature of the term
  9. Commitment and flexibility
  10. Factors affecting  commitment
  11. Developing a commitment  strategy
  12. The impact of high commitment
  13. Problems with the concept of commitment
  14. Engagement and commitment
  15. The factors affecting the level of commitment (Kochan and Dyer, 1993)
  16. Employee engagement
  17. LEARNING OUTCOMES

Unit 3

  1. Introduction
  2. The meaning of employee  engagement
  3. Job or organizational engagement or both
  4. The  theory of engagement
  5. The  components of employee engagement
  6. Engagement and commitment
  7. Engagement and motivation
  8. Engagement and organizational citizenship behaviour
  9. Engagement and job satisfaction
  10. Drivers of employee  engagement
  11. Outcomes of  engagement
  12. Enhancing  employee engagement
  13. Enhancing  job engagement
  14. Line managers
  15. Job design
  16. Learning and development programmes
  17. Developing engagement through performance management
  18. Developing engagement through reward
  19. Enhancing  organizational engagement
  20. High-involvement management
  21. Employee voice
  22. The work environment
  23. Burnout
  24. Measuring  engagement
  25. Conclusions
  26. CASE STUDY Land Registry – modernizing the public sector
  27. Questions

 

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