Performance Management and Rewards


Contents

Unit 1

  1. Introduction
  2. Performance management
  3. LEARNING OUTCOMES
  4. Introduction
  5. The  basis of performance management
  6. The meaning of performance
  7. Underpinning theories
  8. Goal theory
  9. Control theory
  10. Social cognitive theory
  11. Principles of performance management
  12. Aims  of performance management
  13. The  performance  management cycle
  14. Performance planning
  15. Managing performance throughout the year
  16. The performance review
  17. Performance assessment
  18. Overall assessment
  19. Rating
  20. Visual assessment
  21. Recording the performance agreement and review
  22. Web-enabled performance management
  23. Performance  management issues
  24. Evidence from research
  25. Latham and Locke
  26. McDonald and Smith
  27. Institute of Personnel Management
  28. Rodgers and Hunter
  29. Bernadin, Hagan and Kane
  30. Guest and Conway
  31. Gallup
  32. Sibson and WorldatWork
  33. Watson Wyatt
  34. Conclusions
  35. Performance management as a rewarding   process
  36. Introducing  performance management
  37. Requirements for success
  38. CASE STUDIES
  39. Performance management at CEMEX UK
  40. Aims
  41. reinforce high-performance attitudes.
  42. The  annual cycle
  43. Performance management at DHL
  44. Performance  management tools
  45. The  annual face-to-face meeting
  46. Competencies
  47. Progress meetings
  48. Performance measurement/scoring
  49. The performance management cycle
  50. Performance management issues
  51. Impact of performance management
  52. Performance management and reward
  53. 360-degree feedback
  54. Questions

Unit 2

  1. Reward management – strategy and systems
  2. LEARNING OUTCOMES
  3. Introduction
  4. Reward philosophy
  5. The UK Civil Service
  6. Diageo
  7. Tesco
  8. Reward strategy
  9. The content of reward strategy
  10. Formulating reward strategy
  11. Implementing reward strategy
  12. Critical evaluation of the concept of reward  strategy
  13. CASE STUDIES: REWARD STRATEGY
  14. Integrated approach to reward at AEGON UK
  15. Reward strategy at BT
  16. Total reward strategy at GlaxoSmithKline (GSK)
  17. The reward system
  18. Financial rewards
  19. Non-financial rewards
  20. Total rewards
  21. Performance management
  22. Formulating reward strategy
  23. Implementing reward strategy
  24. Questions

Unit 3

  1. The practice of reward management
  2. KEY CONCEPTS AND TERMS
  3. LEARNING OUTCOMES
  4. Introduction
  5. Reward  management defined
  6. Aims  of reward management
  7. Pay determination
  8. Competitive pay
  9. Market pricing
  10. Use of market pricing
  11. Acceptability of market pricing
  12. The concept of a market rate
  13. Market rate analysis
  14. Job evaluation
  15. Analytical job evaluation schemes
  16. Point-factor rating
  17. Analytical job matching
  18. Non-analytical job evaluation
  19. Base  pay management
  20. Grade and pay structures
  21. Grade structures
  22. Pay structures
  23. Guiding principles for grade and pay structures
  24. Criteria for choice
  25. Pay progression
  26. Contingent pay
  27. Merit pay
  28. Arguments for merit pay
  29. Arguments against merit pay
  30. Critical evaluation of merit pay
  31. Merit pay – criteria for success
  32. Choice of merit pay schemes
  33. Service-related pay
  34. Team pay
  35. Pay for organizational performance
  36. Recognition schemes
  37. Employee  benefits
  38. Evaluating reward
  39. Use of an evidence-based management approach
  40. Advice on reward evaluation
  41. Administering  reward management
  42. Base pay management through compa-ratio analysis
  43. General pay reviews
  44. Individual pay reviews
  45. Individual pay reviews based on ratings
  46. Steps required
  47. Kent County Council: successful reward
  48. McDonald’s: demonstrating reward effectiveness
  49. The NSPCC: approaches to achieving reward effectiveness
  50. Changing the pay structure at Marks & Spencer
  51. Pay determination
  52. Market pricing
  53. Job evaluation
  54. Base pay management
  55. Grade and pay structures
  56. Questions

Unit 4

  1. Managing reward for special groups
  2. LEARNING OUTCOMES
  3. Introduction
  4. Rewarding  directors and senior executives
  5. Executive pay levels
  6. Corporate governance and executive remuneration
  7. The elements of executive remuneration
  8. Basic pay
  9. Bonus schemes
  10. Long-term bonuses
  11. Deferred bonus schemes
  12. Share option schemes
  13. Performance share schemes
  14. Executive restricted share schemes
  15. Benefits
  16. Service contracts
  17. Rewarding  knowledge workers
  18. Pay flexibility
  19. Pay related to competency
  20. Job and career families
  21. Reward management for sales and customer service   staff
  22. Rewarding sales representatives
  23. Rewarding customer service staff
  24. Paying  manual workers
  25. Time rates
  26. Pay structures
  27. Payment-by-result schemes
  28. Questions

 

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