Leadership and Human Development

Contents

Unit 1: Human  Resource Management

  1. Aims
  2. Context
  3. Introduction
  4. Human Resource Management (HRM)
  5. The Personnel Department
  6. Training
  7. Redundancy Problems
  8. Recruitment Methods
  9. The Need for Promotion Strategy
  10. Employee Appraisal
  11. Keep Control of Labour Turnover
  12. Accounting for Resignations

Unit 2: Motivation

  1. Aims
  2. Context
  3. Social psychology and Business studies
  4. Carrots and sticks
  5. Early theories: Taylor and Mayo
  6. Maslow's Hierarchy of Needs
  7. Herzberg's Dual-Factor Theory
  8. Equity theory
  9. Positive and negative inequities
  10. Reinforcement theory
  11. Predicting performance and satisfaction
  12. Financial Incentives

Unit 3: Leadership

  1. Aims
  2. Context
  3. Characteristics of Leaders
  4. The Qualities of Leadership and Management
  5. Styles of Leadership
  6. Determinants of Leadership Behaviour
  7. The Leader’s Own Characteristics
  8. Characteristics of Subordinates/Followers
  9. The Task
  10. Organisational Policy and Climate
  11. Superiors
  12. Peers
  13. Subordinates’ Responses
  14. Leadership Functions
  15. Leadership of a Symbolic Activity
  16. Manipulation of the Leader’s Symbolic Value
  17. McGregor’s Theory X and Y

Unit 4: Communications

  1. Different Types of Communication
  2. The Medium of Communication
  3. The Nature of Communication
  4. Encoding and Decoding
  5. Barriers to Communication
  6. The Frame of Reference
  7. Selective Listening
  8. Value Judgements
  9. Communication Overload: Technology
  10. Written Communication
  11. Guidelines for Effective Communication

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