Hospitals Operations and Management Planning

Contents

  1. Stakeholders’ Perspectives
  2. Product and Process Integration
  3. Process Hierarchy
  4. Product Variety
  5. Product/Process Matrix
  6. Looking to the Future
  7. Key Trends
  8. Alternate Futures
  9. Management Challenges
  10. Shaping the Future
  11. Roles in the Future
  12. Final Message
  13. References
  14. Management Principles
  15. Introduction
  16. Management Principles
  17. Flow Principles
  18. Capacity Principles
  19. Variability Principles
  20. Task Efficiency Principles
  21. Sequencing Principles
  22. Protection Principles
  23. Information Principles
  24. Information Transfer
  25. Information Use (Decision Making)
  26. Information Value
  27. Behavioral Principles
  28. Cognitive Efficiency Principles
  29. Perception Principles
  30. Principle (Waiting Time Psychology):
  31. Individual Behavior Principles
  32. Group Behavior Principles
  33. Performance Metrics
  34. Operational Metrics
  35. Financial Metrics
  36. Organizational Metrics
  37. Volume Metrics
  38. Time Metrics
  39. Quality Metrics
  40. Patient Satisfaction Metrics
  41. Cost Metrics
  42. Revenue Metrics
  43. Staff Satisfaction Metrics
  44. Learning Metrics
  45. Improvement Policies
  46. Responsiveness
  47. Patient Safety
  48. Organizational Learning
  49. Historical Justification for and Development of Standard Bed/Population Ratios
  50. Hill-Burton Act of
  51. The Emergence of Central Planning Initiatives
  52. National Health Planning Goals

 

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