Health Management Principles

Contents

UNIT 1

  1. YOUR JOB AS A MANAGER IN HEALTH AND SOCIAL CARE
  2. A MANAGER IN ACTION
  3. ACTIVITY 1.1
  4. Case Study A: intermediate care services manager
  5. Case Study C: manager of a resource centre for children with disabilities
  6. ACTIVITY 1.2
  7. ACTIVITY 1.4

UNIT 2

  1. IMPROVING YOUR EFFECTIVENESS AS A MANAGER
  2. REVIEWING WHAT YOU NEED TO DO TO BE EFFECTIVE
  3. ACTIVITY 2.1
  4. ACTIVITY 2.2
  5. Other people’s perceptions of what needs to be done
  6. ACTIVITY 2.4
  7. DETERMINING YOUR PRIORITIES IN TERMS OF OBJECTIVES
  8. ACTIVITY 2.5
  9. ACTIVITY 2.6
  10. ACTIVITY 2.7
  11. Achieving your objectives
  12. ACTIVITY 2.8

UNIT 3

  1. MANAGEMENT AND LEADERSHIP
  2. MANAGING AND LEADING
  3. Tannenbaum and Schmidt’s leadership styles
  4. Transformational leadership
  5. The NHS Confederation view
  6. Competence and disposition in transformational leaders
  7. Leading as a social process
  8. DEVELOPING YOUR STYLE
  9. ACTIVITY 3.1
  10. ACTIVITY 3.2
  11. ACTIVITY 3.3
  12. MANAGING WITH STYLE
  13. Setting an example
  14. Developing your ‘image’
  15. Projecting self-confidence
  16. Establishing personal authority

UNIT 4

  1. UNDERSTANDING MOTIVATION
  2. Motivation at work
  3. ACTIVITY 4.1
  4. ACTIVITY 4.2
  5. Emotional motivators within the NHS

Unit 5

  1. Societal values
  2. Integrity
  3. Objectivity
  4. Accountability
  5. Openness
  6. Honesty
  7. Leadership
  8. British Association of Social Workers
  9. Institute of Healthcare Management
  10. General Medical Council
  11. ACTIVITY 5.1
  12. Organisational values
  13. Values for the National Health Service across the United Kingdom
  14. Principles guiding the NHS (underpinned by the values)
  15. Values for the National Health Service in Wales
  16. ACTIVITY 5.2
  17. ACTIVITY 5.3
  18. Promote people’s equality, diversity and rights.
  19. Older people’s team
  20. Mental health team
  21. Physical disability team
  22. Learning difficulties team
  23. Individual values
  24. ACTIVITY 5.5
  25. ACTIVITY 5.6
  26. MANAGING INTERORGANISATIONAL VALUES AND VISION
  27. Managers talk about new partnerships
  28. ACTIVITY 5.7

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